The Problem

BKW Automobile has a strong management team. Its strong leadership has steered the company towards years of strong financial performance and high brand recognition in Singapore.

However, with plans to expand sales offerings and the business (in Singapore and overseas), the management at BKW knew that keeping manually-intensive processes would hinder the company’s growth. Already, BKW’s staff face multiple challenges at each stage of the sales cycle.

BTo identify the areas for improvement and have the best, most cost-effective solution prescribed to the company, BKW approached K&K for our expertise in management consultancy.

The Solution

JWith K&K, each step in BKW’s processes was examined in detail. Challenges at each stage were documented and accompanying IT solutions that would improve the processes were identified. The solutions were identified only after having discussions with BKW and understanding the company’s plans and company culture.

Thereafter, K&K assisted with BKW’s preparation of their Capability Development Grant (CDG) proposal. The proposed project would introduce IT solutions into BKW’s everyday business operations and precipitate noticeable benefits and improvements in cost and time savings.

As the CDG (financed by Enterprise Singapore) can help defray up to 70% of the project’s qualifying costs, enlisting expert assistance, like K&K IT’s experienced management consultant, is imperative.

The Result

With the suggested system, BKW Automobile saw an estimated 2690 to 3440 minutes (44 to 57 hours) shaved from its Hire Purchase Loan administration process monthly.

The system, in automating many manual processes, also eliminated the need for BKW to hire (at least) 1 new employee. This has translated into cost savings that BKW could reap from within the span of just 2 years.