Inventory Management Process
As a leading marketer and distributor, Tengah Engineering & Hardware has to know clearly where their items are, where they need to be, and where the items are going to. The more quickly and accurately they can distribute the items, the higher the revenue they can obtain. However, their processes made it difficult to track items and generate documents like quotations, invoices, delivery orders, and receipts.
Staff often found it difficult to determine the holding locations of certain items, causing delays and increasing the length of their sales cycle. Occasionally, it resulted in items being unaccounted for.
For every sales transaction, they had to manually track and individually edit information on a Microsoft Excel template to produce the quotation, invoice, receipt, or delivery order. This took time away from productive and high-value tasks.