Field Management Process
As a contractor for plumbing, electrical works, and building maintenance services, outfield projects are the norm. However, Evergloss’s managers have always faced difficulty in managing onsite workers and projects. They could only communicate over the phone, without knowing what the actual process is going on. Should messenger applications like WhatsApp be used to send pictures, videos, or voice recordings, information is scattered and disorganised.
Most of the time, the managers have to conduct site visits daily to stay updated on each project’s progress. Apart from the monetary costs of travelling or driving down to sites, time wastage is also unavoidable.