Case Studies - Arrow Tyres - K&K IT Private Ltd

Sales Management

- Contact Management
- Generate customer listing by sales
- Generate sales quotations
- Generate sales orders
- Generate sales report

PEPPOL Ready

- E-Invoices (InvoiceNow)
- Peppol Order documents
- Peppol Invoice Response documents

Accounting: EVOLVE Enterprise Resource Planning is one of the software listed on IRAS’ Accounting Software Register + (“ASR+”)

Ageing Payables and Receivables
Analytical Accounts
Assets Management
Budget Planning
Cashflow Forecasting
Fast Reconciliation of Bank
Fast Invoicing
Financial Dashboard
Financial Reports
– Balance Sheets
– Cash flow Statement
– Income Statements
– Tax Audit Report

Manage Bills and Expenses
Multi-Currency Support
Multi-Companies Consolidation
Multiple Users
Multi Journals
Partner Ledger
PEPPOL E-Invoicing
Transactions with smart matching
Statement of Accounts

Accounting: EVOLVE Enterprise Resource Planning is one of the software listed on IRAS’ Accounting Software Register + (“ASR+”).

- Financial Dashboard
- Cashflow Forecasting
- Fast Reconciliation of Bank
- Transactions with smart matching
- Fast Invoicing
- Ageing Payables and Receivables
- Partner Ledger
- Statement of Accounts
- Manage Bills and Expenses
- PEPPOL E-Invoicing
- Multi-Currency Support
- Multi-Companies Consolidation
- Multiple Users
- Multi Journals
- Assets Management
- Budget Planning
- Analytical Accounts
- Financial Reports
  - Income Statements
  - Balance Sheets
  - Cash flow Statement
  - Tax Audit Report

Files Management

- Antivirus & ransomware protection
- Approval
- Activity Log – audit trail
- File Access control
- Digital Signing
- File Locking
- Sharing
- Storage and syncing
- Tagging
- Versioning
- Duplicate Finder
- Optical character recognition
- Remote Wipe
- Trash bin
- Unified full text search
- Video verification for shared document
- Comments
- User defined groups and Access rights

Files Management

Antivirus & ransomware protection
Approval
Activity Log – audit trail
File Access control
Digital Signing
File Locking
Sharing
Storage and syncing
Tagging
Versioning

Duplicate Finder
Optical character recognition
Remote Wipe
Trash bin
Unified full text search
Video verification for shared document
Comments
User defined groups and Access rights

Field Management

- Multi-project
- Time Tracking
- Generated Tasks from Sales Orders
- Map and Kanban view
- Conflicts warning
- Schedule Planning in day, week or month view
- Customizable worksheets
- Tasks Analysis
- Worksheet Analysis
- e-Signing

Inventory Management

- Setup/edit inventory product details for different item groups
- Setup/edit various store areas for reference to inventory location
- Create inventory journal logs to track movement of inventory items
- Create item price/discount groups
- Barcode labelling
- Setup/edit warehouse details
- Generate various inventory reports
- Customisation of different units of measurements
- Trigger reminder alert when inventory level reached a pre-set low level

Communication Management

- Audio/Video Chat
- Announcement center
- Contacts
- Comments
- Chat communication
- Video verification

Mobile App

- Service chit online form images before and after
- Digital Signature to allow client to sign on job orders
- Integrated with Google Maps
- Engineering hours tracker to link to HR Module
- Uploading of remarks, pictures tagged to respective job
- Online Job Management with live updates
- GPS location of all technicians with live updates
- Import items/material requested for assigned tasks from supplier/purchaser item list
- Allow generation of completed job delivery order
- Conversion of timesheets into invoices
- Timer Function: Start Job/End Job
- Task management with details of jobs assigned
- Offline capability
- Integrated to WhatsApp to allow sharing of documents to clients contact number requested for assigned tasks from supplier/purchaser item list

Purchase Management

- Purchase Orders
- Purchase Requisition
- Goods Receive Note
- Vendor Bills
- Purchase Agreement
- Setup/edit terms of payment
- Tracks product stock and plan purchase

Change

- Increase productivity and quality through innovation and redesigning, resulting in increase in revenue and reduction in costs

Cost

- Increase speed and reduce operating costs efficiently through the elimination of redundancy

Competition

- Gain market share and increase revenue by staying ahead of competitors

Customer

- Become closer to the customer by providing customers with better service and satisfaction

Appointment & Task Management

- Announcement
- Appointment booking
- Calendar
- Contacts
- Task Management
- Reminders
- Notes

Collaboration Management

- Office integration
- Whiteboard
- Approval
- Locking
- Sharing
- Versioning
- Comments
- Survey forms and Polls

Subscription Management

- Automated contract management
- Automatic customer invoicing
- Automatic payments
- Automatic tax handling
- Rating
- Analytics and forecasts
- Alerts
- Subscriptions health check
- Sales performance analysis

Project Management

- Calendar of Deadlines
- Manage Contracts, invoices and profitability
- Multi-Project
- Subtasks
- Time tracking
- Manage Project documents
- Archive finished tasks
- Gantt chart or Kanban view
- Track customer issues
- Analysis and Forecasts
- Alerts

THE PROBLEM

Since their establishment in 2009, Arrow Tyres has always been committed to providing the best deals and service in town for their valued customers. This commitment has paid off and allowed Arrow Tyres to grow into one of the most reputable tyre retailers in Singapore, with a wide selection of tyres, rims, batteries, and accessories available.

However, the company wanted to provide clients with more: the added convenience of an online e-commerce experience. Yet, the inventory management process was unable to meet the requirements that come with e-commerce functions.
With manual stock-taking and transaction tracking, the current management process was unnecessarily time-consuming and extremely prone to mistakes. It was in dire need of replacement.

“The monthly stock staking process is mentally and physically tiring. It requires the entire work force to simultaneously do stock take within the multiple warehouse and retail stores of the company. It is prone to human errors, and it is a waste of resources. Having access to updated inventory levels is of paramount importance to allow sound commitment to our distribution channels and clientele base.”

– Ethan Li, Director

THE SOLUTION

Enlisting K&K IT’s help, the implementation of K&K’s Evolve Business Essential Solution assist with recording of stocks, automate reminders for reordering, and synchronise customer data between different modules, amongst others.

Thus, the company was then ready to open to online E-Commerce. The system’s automation and assistance with inventory management enabled the company to easily monitor online and offline transactions.

THE RESULT

With the system, staff at Arrow Tyres could focus on delivery quality customer service and tertiary services that require a human touch.

Meanwhile, repetitive, low-skill tasks were replaced by the system. Some of the tasks, like double-keying the same data to different documents, became totally unnecessary, thanks to the system’s synchronised database.

All these meant that Arrow Tyres could save on hiring extra pairs of hands to help with just copying-and-pasting as the company tried to scale.

Instead, help would be hired only when the company grew, to do highly skilled work that only humans could do.

When accumulated, Arrow Tyres saw massive manpower savings from the changes.

THE PROBLEM

As a leading marketer and distributor, Tengah Engineering & Hardware has to know clearly where their items are, where they need to be, and who the items are going to.

The more quickly and accurately they can distribute items, the higher the revenue they can obtain. However, their processes made it difficult to track items and generate documents like quotations, invoices, delivery orders, and receipts.

Staff often found it difficult to determine the holding locations of certain items, causing delays and increasing the length of their sales cycle.

Occasionally, it resulted in items being unaccounted for.

For every sales transaction, they had to manually track and individually edit information on a Microsoft Excel template to produce the quotation, invoice, receipt, or delivery order. This took time away from productive and high-value tasks.

THE SOLUTION

Tengah Engineering & Hardware looked for an IT Business Solution Provider and found K&K IT’s Evolve Products as the answer to their problems.

With K&K IT’s Evolve Products (Warehouse Inventory Management System, Customer Relationship Management System, HR and ePayroll Management System, and Billing and Invoicing System), the team at Tengah Engineering & Hardware were finally able to automate many of their time-consuming manual processes.

As a marketer and distributor, they were able to excel even more at what they did best. With our products, they could: easily track and locate items, manage relationship with their customers, save hours on managing their human resources, and quickly produce professional quotations, invoices, receipts, and delivery orders.

THE RESULT

The team at Tengah Engineering & Hardware now sees a combined estimated 43 hours saved per week and 4 of their valuable staff assigned to more fulfilling tasks.

Using the Evolve Products, those hours saved have been put to better use, such as: providing quality customer service, seizing more sales contracts, and closing sales faster than ever before.

THE PROBLEM

As a contractor for plumbing, electrical works, and building maintenance services, outfield projects are the norm. However, Evergloss’s managers have always faced difficulty in managing onsite workers and projects. They could only communicate over the phone, without knowing the actual process is going on. Should messenger applications like Whatsapp be used to send pictures, videos, or voice recordings, information is scattered and disorganised.

Most of the time, the managers have to conduct site visits daily to stay updated on each project’s progress. Apart from the monetary costs of travelling or driving down to sites, time wastage is also unavoidable.

THE SOLUTION

With the help of K&K IT’s Field Management System and Mobile Application, GPS locations, documents, pictures, and videos can all be shared, stored, and updated in real-time within the system.

Managers at Evergloss were finally able to quickly and easily see the progress on-site, as and when they needed. They also no longer had to worry about uploading, synchronising, and arranging photos from their messenger applications to log the project’s progress – the system automated and completed it for them.

This greatly reduced the number of trips project managers needed to make and saved costs from travelling and the time spent travelling.

THE RESULT

With K&K IT’s Field Management System, Evergloss can now save precious time and money.

The 75% cost savings from transport and 50% time savings from travelling and physically being on-site can instead be invested in finding new revenue sources and helping the company grow.

When accumulated – even just for a year – these time and cost savings amass into significant amounts.

Any company – particularly those in the plumbing, engineering, and construction industry – looking to grow profits and cut costs will benefit greatly from investing in a Field Management System.

Setup/edit inventory product
details for different item groups
Setup/ edit various store areas for
reference to inventory location
Create inventory journal logs to
track movement of inventory
items
Create item price/discount
groups
Barcode labelling
Setup/ edit warehouse details
Generate various inventory
reports
Customisation of different units of
measurements
Trigger reminder alert when
inventory level reached a pre-set
low level

The Problem

Inventory Management Process

The Solution

K&K IT’s EVOLVE Business Management Software

The Result

Saving extra manpower

Accounting: EVOLVE Enterprise Resource Planning is one of the software listed on IRAS’ Accounting Software Register + (“ASR+”)

Case Studies – Arrow Tyres

The Problem

Inventory Management Process

The Solution

K&K IT’s EVOLVE Business Management Software

The Result

Saving extra manpower

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